Return policy
According to the Government Emergency Ordinance no. 34/2014 on consumer rights in contracts concluded with professionals, products compurchased online can be returned, without invoking a specific reason. The online store www.modelcars.ro complies with the legislation in force and the products purchased on our site can be returned, without explanation, within 14 days from the date of receipt of the package, using our email address contact@miyminimodels.com
Attention!
Only products in perfect condition, including related accessories, can be returned. They must not show signs of wear or wear. If several products of the same type have been purchased, only one product is accepted as unsealed, the rest of the products must be sealed in order to be returned.
The returned products must not have traces of wear, use, damage, scratches, nor have they been subjected to mechanical shocks, falls, blows, etc.
Products that cannot be returned:
- Products that have been subjected to unauthorized intervention
- Products whose provenance cannot be proven
- Products that have suffered as a result of a fall, blows
- Products that are not accompanied by all accessories.
The return of the products will be made at the customer's expense, by using any transport service that ensures the optimal arrival at the destination. The address to which the order will be returned is Str. Tudor Arghezi, Nr. 2, Bloc MS2, Sc.A, Ap. 24, cod postal 110347 - Pitesti, Jud. Arges, România
The products can be changed or replaced, and if you want to cancel the purchase and receive the money back (the price of the returned products and the cost of the initial delivery, they will be returned to you within 14 days from the date we receive the returned products or we receive proof We have made this refund using the same payment method as used for the original transaction, unless you have expressly agreed to another refund method. In this case, you will not be charged any fees as a result of such a refund. you will get your money back as soon as possible, but you will have to bear the direct cost of returning the products!
Careful! ! Failure to comply with the deadline to inform the merchant about your decision to withdraw (14 days after receipt of the product) may result in the loss of the right of withdrawal and we will consider that you have chosen not to exercise your right to return the product. Please return the product you have decided to return to us within 14 days of receiving the product.
If you need additional information on how to return the products, you can write to us at contact@miyminimodels.